Ergománia - Product Design Talks

Why should I join
Product Design Talks?

We are hosting a series of Product Design Talks to share our expertise and methodologies, alongside other international experts, to offer a diverse perspective on product design.

Programme

14 May 2024, 17:00

Exploring AI in Product Design

Our event features a presentation by Balázs Tárkány-Kovács, Head of Design at Ergomania, on the use and impact of AI tools in design and everyday operations, followed by a panel discussion moderated by Grant Easterbrook, Fintech Consultant, on AI’s role in enhancing customer experiences, including personalized customer journey in financial services and practical applications. Through real-world examples, we’ll illustrate AI’s products, demonstrating its role as a genuine asset rather than a fleeting trend.

Join us to explore strategies for leveraging AI in customer interactions across various sectors.

17:00

Reception

Check-in and register at the entrance.

17:20

Presentation: Integrating AI Tools into Everyday Agency Operations

Balázs Tárkány-Kovács - Head of Design @Ergomania

Balázs Tárkány-Kovács will delve into our utilization of AI tools, specifically focusing on their application in design tasks and the various use cases encountered in our product design endeavours.

17:45

Panel Discussion: AI’s impact on Customer Experience

Grant Easterbrook - Fintech Consultant
Ecesu Erol - CXO @Unless.com
Joren Scharn - Lead Digital Strategy & Innovation @Rabobank
Sander Kruitwagen - Head of Operations @Essense

Experts explore the profound impact of AI on customer experience, Grant Easterbrook will moderate the session.

18:45

Networking Session

Unwind with a drink or a sandwich while reconnecting with old colleagues and forging new professional connections! We offer the perfect setting for informal discussions, fostering networking opportunities that extend beyond the formal event.